BIO - DIEGO PAYAN CXPERT

CX-PERT + LISTENER + SPEAKER
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DIEGO PAYAN CXPERT
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Business Administrator with an emphasis on hospitality and tourism.Commercial fixed-wing pilot, MEL, Licensed by the Federal Aviation Administration. Primary flight instructor, communications and aeronautical technical English.

Facilitator in disruptive methodologies Lego serious Play®, visual thinking, Openmind cards. Creator of the outdoors training camp SPARTAN®, experiential methodology under military discipline.

Master Degree in Corporate Organizational Communication Barcelona Business School. Face-to-face and virtual facilitator in Procolombia in areas of marketing and digital transformation.

Co-founder and member of the Customer Experience Latam Association CXLA Board of Directors.

Officer in the rank of Captain (RVA) of the Colombian Air Force. Member of the Board of Directors of the Colombian Hotel Association Cotelco.

He managed hotel chains in the United States and Colombia. Corporate director in market research, specialist in human behavior studies, experiential marketing, customer experience, service design, and organizational culture.

Currently, he leads Brands On the Go LLC as CEO, a company specialized in market research, digital marketing and business management support in the State of Florida.

"Pretty happy and grateful for the life he has had to live.".


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CX-PERT + LISTENER + SPEAKER
USA +1 (305) 735 6022 WHATSAPP COLOMBIA +57 (317) 426 9000
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